Terms of Service

Effective date: January 5, 2026

1. Agreement to terms

By accessing Coolcore Candlecraft, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity on your account.

3. Courses and purchases

We may update course content at any time. Prices are shown in USD and may change. Taxes may apply based on your location.

4. Refund policy

On-demand: 7-day refund if under 20% viewed. Live cohorts: full refund up to 72 hours before the first session; thereafter, credit only. Contact [email protected] for assistance.

5. Acceptable use

• No unlawful, infringing, or harmful activity.
• No sharing of paid content outside your household or team license.
• No reverse engineering of platform code or circumvention of access controls.

6. Intellectual property

All content, trademarks, and materials are owned by Coolcore Candlecraft or its licensors. You receive a personal, non-transferable license to access purchased courses.

7. Disclaimers

We provide educational content “as is”. We do not offer medical, legal, or financial guarantees. Always follow safety instructions and local regulations.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability is limited to amounts you paid in the 12 months preceding the claim.

9. Termination

We may suspend or terminate access for violations of these Terms. You may stop using the Service at any time.

10. Changes

We may update these Terms. Continued use after changes constitutes acceptance.

11. Contact

Questions? Email [email protected] or call +1 (415) 902-7416.