Beginner courses include a printable list: soy or coconut wax, pre-tabbed wicks, thermometer, metal pitcher, heat-safe vessel, and IFRA-aligned fragrance oils. We provide sourcing guidance by region.
Are fragrances safe to use at home?+
Yes, when dosed properly and handled with ventilation. Courses show maximum recommended loads per wax type and link to supplier safety sheets. We avoid unsupported medical claims.
How do live sessions work?+
Live cohorts meet via video with small groups for critiques and Q&A. Replays are posted within 48 hours, and office hours run weekly.
Do you offer certificates?+
Yes. Complete required projects and pass a safety quiz to earn a digital certificate from Coolcore Candlecraft. It reflects skill completion, not a license.
Can I get a refund?+
On-demand courses: 7-day refund if under 20% viewed. Live cohorts: full refund up to 72 hours before the first session. After that, we offer credit toward another cohort.
What if I have scent sensitivity?+
We share low-intensity blends and ventilation tips. Always test small batches and follow supplier guidance. Avoid claims of medical outcomes.
Do you help with starting a small brand?+
Advanced tracks cover labeling, batch logs, insurance considerations, and honest marketing. We do not offer financial guarantees.
Which wax should I pick?+
Choose based on scent throw and finish: soy for creamy look, coconut for smooth tops, blends for performance. We compare pour temps and cure times in class.
How long do I keep course access?+
On-demand access is ongoing. Live cohorts include replays and updates for at least 12 months.
Do you support educators?+
We license certain modules for makerspaces and libraries. Contact us to discuss group seats and schedules.